Customer Engagement Platform (CEP) Framework
Scottish Enterprise are putting place a framework for the provision of a customer engagement platform and associated implementation and professional services. The framework is being established to allow for named partner bodies to access the framework through their own call off. The framework will be awarded for the full scope outlined in the Invitation to Tender (ITT). The framework will be in place for 4 years and call-offs will not exceed 10 years in duration. At the same time Scottish Enterprise will award a ca...
Buyer
Scottish Enterprise
Value
£29,167,000
Published
28 Aug 2026
Closes
8 Oct 2026
Procurement details
Source
Find a Tender
Region
UKM82
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72222300
Information technology services
72227000
Software integration consultancy services
72263000
Software implementation services
72267100
Maintenance of information technology software
Lots
Customer Engagement Platform (CEP) Framework
Lot 1
£29,167,000
Scottish Enterprise are establishing a Customer Engagement Platform Framework on behalf of: Business Gateway (“BG”) Creative Scotland (“CS”) Highlands and Islands Enterprise (“HIE”) Scottish Enterprise (“SE”) Scottish Funding Council (“SFC”) Skills Development Scotland (“SDS”) South of Scotland Enterprise (“SoSE”). VisitScotland (“VS”) The scope of this proc...
Delivery: Scotland
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