Awarded Contractocds-h6vhtk-06ed80

TISL Eckoh 2 year renewal - TrainTracker / Stations Connect

Following consideration of alternative procurement approaches, a direct award is considered the most appropriate and proportionate option. The TrainTracker and Stations Connect services are established operational services that support regulated customer contact centre performance and critical industry communications. A change of supplier would require redevelopment and migration of both services, including replacement of existing integrations, service testing and operational transition activities. Such changes wou...

Buyer

Rail Delivery Group

Value

£750,708

Published

27 Aug 2026

Closes

Not provided

Procurement details

Source

Find a Tender

Region

Camden and City of London

Procurement method

Direct

Category

Services

Contract starts

8 Sept 2026

Contract ends

8 Sept 2028

CPV classifications

79510000

Telephone-answering services

48100000

Industry specific software package

Lots

TISL Eckoh 2 year renewal - TrainTracker / Stations Connect

Lot 1

£750,708

Document metadata

Transparency notice on Find a Tender

Transparency notice on Find a Tender

awardNotice · UK5 · text/html

Contract award notice on Find a Tender

Contract award notice on Find a Tender

awardNotice · UK6 · text/html