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W5045 Walsall Connected

Walsall Connected delivers digital, social and financial inclusion support across five dedicated Walsall localities. The service helps residents access Council online services, develop digital confidence, and connect with community-based support through tailored advice, training and signposting to appropriate local services and opportunities.

Buyer

Walsall Council

Value

£995,000

Published

14 Aug 2026

Closes

11 Sept 2026

Procurement details

Source

Find a Tender

Region

Walsall

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

80521000

Training programme services

80570000

Personal development training services

Lots

North Walsall

Lot 1

£185,250

This Lot tends to have higher levels of deprivation, lower educational attainment, and a younger population. This suggests a need for targeted digital programmes, especially for families and young adults, alongside preventative work focused on youth engagement and early intervention in education and employment pathways.

Delivery: UKG38 · United Kingdom

East Walsall

Lot 2

£185,250

Lot 2 is generally more affluent, with higher levels of employment and digital access. However, there may still be pockets of digital exclusion, particularly among older adults. Here, preventative work could focus on social isolation and long term health conditions, using digital tools to support independence and wellbeing.

Delivery: UKG38 · United Kingdom

South Walsall

Lot 3

£185,250

Lot 3 is ethnically diverse and includes areas with both affluence and deprivation. Language barriers and cultural differences may impact digital engagement. Therefore, culturally sensitive digital support, including multilingual resources and tailored training, is essential. Preventative efforts should also address health inequalities and access to services...

Delivery: UKG38 · United Kingdom

West Walsall

Lot 4

£185,250

Lot 4 has a mix of urban and semi-rural areas, with varying levels of connectivity and access. Digital support should focus on greater awareness and local digital training offers across Centres. Preventative work might include transport and access solutions, especially for older or isolated Service Users.

Delivery: UKG38 · United Kingdom

Lichfield St Hub & Manor Hospital

Lot 5

£254,000

Lot 5 delivers a high-quality Walsall Connected in person support service at (firstly) Lichfield Street Hub and (secondly) Walsall Manor Hospital, which are two of the network's highest demand sites requiring consistent, trained Personnel to maintain service standards and quality Walsall Connected in person support at these locations.

Delivery: UKG38 · United Kingdom

Document metadata

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