Open Tenderocds-h6vhtk-06e13d

CRM partner agency tender

SWR seeks to appoint a specialist CRM partner agency to operate as an extended team to support us in our customer marketing and leveraging the value of that in multi-channel and media activation. The focus will be on adding strategic input, journey mapping & improvement, analysis and as necessary, activation to turbo-charge our customer marketing efforts for CRM and utilisation of relevant audiences in paid media.

Buyer

SOUTH WESTERN RAILWAY LIMITED

Value

£1,378,656

Published

11 Aug 2026

Closes

15 Dec 2026

Procurement details

Source

Find a Tender

Region

Lewisham and Southwark

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

79342000

Marketing services

Lots

Lot 1 CRM partner agency tender

£1,378,656

Delivery: UKC · United Kingdom, UKD · United Kingdom, UKE · United Kingdom, UKF · United Kingdom, UKG · United Kingdom, UKH · United Kingdom

Tender notice on Find a Tender

22 Sept 2026

Tender notice on Find a Tender

Tender notice · UK4 · Web page

Planned procurement notice on Find a Tender

11 Aug 2026

Planned procurement notice on Find a Tender

Planned procurement notice · UK3 · Web page

Contains public sector information licensed under the Open Government Licence v3.0.