Awarded Contractocds-h6vhtk-06de26

Digital Telephony Solution

To provide a telecommunications solution to replace existing systems and to include a soft phone option for general users and a contact centre solution which will integrate into our IT environment.

Buyer

Bernicia Group

Value

£1,250,000

Published

6 Aug 2026

Closes

Not provided

Procurement details

Source

Find a Tender

Region

North East (England)

Procurement method

Limited

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

64200000

Telecommunications services

Lots

Digital Telephony Solution

Lot 1

£1,250,000

Bernicia is looking for a solution to replace our current desk phones with a digital solution and to incorporate our contact centre. The solution must be compatible with Salesforce to allow seamless integration with our CRM system.

Delivery: North East (England)

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