Crisis Text Helpline Services
This is a Competitive Process PSR 2023 tender, for the delivery of a Text Crisis helpline to run in conjunction with the 111 service specifically to North West and North Central London areas. The contract will run for a 12 month period from Mid-end November 2026 following the completion of the tendering exercise with an extension available for 36 months.
Buyer
NHS West and North London Integrated Care Board
Value
£1,800,000
Published
4 Aug 2026
Closes
2 Sept 2026
Procurement details
Source
Find a Tender
Region
London
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
85121270
Psychiatrist or psychologist services
85323000
Community health services
Lots
Lot 1 Crisis Text Helpline Services
£1,800,000
This is a Competitive Process under the Provider Selection Regime 2023, for the delivery of a Text Crisis helpline to run in conjunction with the 111 service specifically to North West and North Central London areas. This is a 12 month contract with an extension of 36 months following the first year of completion.
Delivery: Outer London - West and North West
Documents
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