Awarded Contractocds-h6vhtk-06d8c3

Digital Customer Information Systems

The supply, support, and maintenance of the Digital Customer Information System (DCIS) service which encompasses the provision, implementation, ongoing technical support, and lifecycle maintenance of a comprehensive customer information platform. The service enhances the passenger experience by delivering timely, accurate, and consistent travel information across multiple customer touchpoints, enabling GA Trains to provide a more connected, responsive, and passenger-centric journey experience. The solution equips f...

Buyer

GA TRAINS LIMITED

Value

£6,283,000

Published

31 Jul 2026

Closes

Not provided

Procurement details

Source

Find a Tender

Region

Hackney and Newham

Procurement method

Direct

Category

Services

Contract starts

12 Aug 2026

Contract ends

12 Aug 2028

CPV classifications

51611120

Installation services of railway real-time departures and arrival display screens or boards

72260000

Software-related services

Lots

Lot 1 Digital Customer Information Systems

£6,283,000

Transparency notice on Find a Tender

31 Jul 2026

Transparency notice on Find a Tender

Award notice · UK5 · Web page

Contract award notice on Find a Tender

31 Jul 2026

Contract award notice on Find a Tender

Award notice · UK6 · Web page

Contains public sector information licensed under the Open Government Licence v3.0.