Provision of Equality Advisory Support Service (EASS)
The Equality Advisory and Support Service (EASS) is a frontline service which comprises a helpline and support service for individuals in England, Scotland and Wales who feel they may have suffered discrimination or had their human rights infringed. The EASS provides free information, advice and support to help people solve their problems informally. Designed for early resolution - avoiding cases going to tribunal. It receives c50,000 - 60,000 contacts a year and referrals from over 150 different organisations per...
Buyer
Cabinet Office
Value
£3,818,637
Published
27 Jul 2026
Closes
Not provided
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
30 Sept 2026
Contract ends
30 Sept 2029
CPV classifications
79512000
Call centre
Lots
Lot 1 Provision of Equality Advisory Support Service (EASS)
£3,818,637
Documents
Unlock document linkContract award notice on Find a Tender
27 Jul 2026
Contract award notice on Find a Tender
Award notice · UK6 · Web page
Contract Order Form
Not provided
Contract Order Form
Contract signed · PDF
RM6295 Framework General Terms
Not provided
RM6295 Framework General Terms
Contract signed · PDF
RM6295 Joint Schedule 1 - Definitions
Not provided
RM6295 Joint Schedule 1 - Definitions
Contract signed · PDF
RM6295 Joint Schedule 2 - Variation Form
Not provided
RM6295 Joint Schedule 2 - Variation Form
Contract signed · PDF
RM6295 Joint Schedule 3 - Insurance Requirements
Not provided
RM6295 Joint Schedule 3 - Insurance Requirements
Contract signed · PDF
RM6295 Joint Schedule 4 - Commercially Sensitive Information
Not provided
RM6295 Joint Schedule 4 - Commercially Sensitive Information
Contract signed · PDF
RM6295 Joint Schedule 5 - Sustainability
Not provided
RM6295 Joint Schedule 5 - Sustainability
Contract signed · PDF
RM6295 Joint Schedule 6 - Key Subcontractors
Not provided
RM6295 Joint Schedule 6 - Key Subcontractors
Contract signed · PDF
RM6295 Joint Schedule 7 - Financial Difficulties
Not provided
RM6295 Joint Schedule 7 - Financial Difficulties
Contract signed · PDF
RM6295 Joint Schedule 9 - Rectification Plan
Not provided
RM6295 Joint Schedule 9 - Rectification Plan
Contract signed · PDF
RM6295 Joint Schedule 10 - Processing Data
Not provided
RM6295 Joint Schedule 10 - Processing Data
Contract signed · PDF
Contains public sector information licensed under the Open Government Licence v3.0.