VOX NOVA Fixed Voice OFFICIAL (FVO) & Enterprise Voice (EV)

1. Purpose The Authority Enterprise OFFICIAL voice system is ageing and requires modernisation. The future end state is a hybrid solution that fuses on-premises calling capability with the flexibility of a cloud-native call management service. This procurement is for the design, build, migration, and operation of the end state architecture whilst ensuring the users maintain capability throughout the process. This encompasses design and delivery of a cloud native call management core (Software as a Solution (SaaS) o...