Market Research Services
Network Rail procures B2C/B2B/CX research services & commercial/consumer market intelligence to support internal and external communications, marketing & engagement activities. This is currently done via a multi-lot framework with multiple suppliers per lot to facilitate both short- and long- term projects with call off mechanisms varying subject to value. NR is undertaking market engagement via a questionnaire to help understand how to potentially retender these services. Any eventual procurement will be undertake...
Buyer
NETWORK RAIL INFRASTRUCTURE LIMITED
Value
£37,389,422
Published
22 Jun 2026
Closes
22 Jun 2026
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79310000
Market research services
Lots
Communications
Lot 1
£28,811,228
Suppliers on Lot 1 must be able to research a wide range of audiences, including: • Passengers and the general public • Employees • Businesses and industry stakeholders (B2B) • Politicians and journalists Suppliers must be able to deliver both qualitative and quantitative research, including: • Passenger satisfaction and experience tracking (e.g. stations, j...
Delivery: UK · United Kingdom
Commercial Property & Retail
Lot 2
£8,578,194
Suppliers on Lot 2 must be able to research a range of audiences, including: • Passengers and the general public • Businesses and industry stakeholders (B2B) • Stakeholders in the wider rail and transport industries such as TOCs (Train Operating Companies), Department for Transport Operator (DfTO) and their stakeholders Suppliers must be able to deliver both...
Delivery: UK · United Kingdom
Document metadata
Tender notice on Find a Tender
Tender notice on Find a Tender
tenderNotice · UK4 · text/html
22 Jun 2026
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