Road User Charging - Enforcement Operations Service Extension

Transport for London (TfL) has two contracts with Capita Business Services Limited (Capita) to supply systems and services in support of Road User Charging (RUC): (1) the Business Operations (BOps) contract, which provides a system for processing payments, multi-channel customer interactions, the receipt, handling and verification of associated records and interfaces with enforcement operations systems and other RUC systems; and (2) the Enforcement Operations (EOps) contract, which provides a system for processing...