Extension of Road User Charging Enforcement Operations Services (EOps)

Transport for London (TfL) has two contracts with Capita Business Services Limited (Capita) to supply systems services in support of Road User Charging (RUC): (1) the Business Operations (BOps) contract, which provides a system for processing payments, multi-channel customer interactions, the receipt, handling and verification of associated records and interfaces with enforcement operations systems and other RUC systems; and (2) the Enforcement Operations (EOps) contract, which provides a system for processing Pena...