Extension of Road User Charging Business Operations Services (BOps)

This Contract Award Notice is issued in accordance with the Procurement Act 2023 to notify the market of the award decision and to formally commence the standstill period for the provision of Business Operations (BOps) services supporting Road User Charging (RUC). The BOps contract provides: - processing of payments; - multi-channel customer interactions; - the receipt, handling and verification of associated records; and - interfaces with enforcement operations systems and other RUC systems. The services operate w...