NW3089 - Provision of Debt Collection Services
Our intention is to outsource annually, from 2027, on a commission basis, circa £10 million (per annum) of unrecovered closed account water debt where a collect, or trace and collect solution is required. In addition to this we intend to outsource circa £4.5 million (per annum) of Post-Litigated (with County Court Judgement) water debt. Similar projections are foreseen for the duration of the agreement. We are offering an initial 3 year contract (1st February 2027 - 31st January 2030) with the possibility of two fu...
Buyer
NORTHUMBRIAN WATER LIMITED
Value
£2,165,565
Published
3 Jun 2026
Closes
3 Jun 2026
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79940000
Collection agency services
Lots
Lot NW3089 (A) Post-litigation - County Court Judgment
£541,707
Batches would be issued throughout the year to the successful vendors, with approximate yearly numbers being 6,000 Post-litigation - County Court Judgement
Delivery: UKC · United Kingdom, UKE2 · United Kingdom, UKH14 · United Kingdom, UKH3 · United Kingdom
Lot NW3089 (B) Closed Account (Prime) - forwarding address provided
£313,358
Batches would be issued throughout the year to the successful vendors, with approximate yearly numbers being 13,500 Closed Account (Prime) - forwarding address provided
Delivery: UKC · United Kingdom, UKE2 · United Kingdom, UKH14 · United Kingdom, UKH3 · United Kingdom
Lot NW3089 (C) Trace and Collect, 1st placement
£306,418
Batches would be issued throughout the year to the successful vendors, with approximate yearly numbers being 9,000 Trace and Collect, 1st placement
Delivery: UKC · United Kingdom, UKE2 · United Kingdom, UKH14 · United Kingdom, UKH3 · United Kingdom
Lot NW3089 (D) Trace and Collect, 2nd placement
£1,007,081
Batches would be issued throughout the year to the successful vendors, with approximate yearly numbers being 22,000 Trace and Collect, 2nd placement (including 2nd placement Prime as T&C)
Delivery: UKC · United Kingdom, UKE2 · United Kingdom, UKH14 · United Kingdom, UKH3 · United Kingdom
Documents
Unlock document linkUntitled document
Not provided
Bidding documents · Word document
Tender notice on Find a Tender
3 Jun 2026
Tender notice on Find a Tender
Tender notice · UK4 · Web page
Contains public sector information licensed under the Open Government Licence v3.0.