Telephony Contact Centre and CRM System

Pipeline Notice for the upcoming procurement of Telephony Contact Centre and CRM System. This notice is intended for forward looking pipeline visibility only. Details, timelines and scope are indicative and remain subject to change which will be notified in further Notices as the procurement progresses. The Authority also reserves the right to utilise existing Public Procurement Regulations 2015 Framework Agreements and Dynamic Purchasing Systems that they are permitted to use should it be deemed the most suitable...