Local Information Control Centre (LICC)

This contract relates to the provision of the Local Information Control Centre (LICC) service, a designated Key Contract, which delivers Level 1 software support and associated licences for the Worldline system. This system underpins the operation of Customer Information Screens (CIS) and automated Public Address (PA) systems across all 16 Avanti West Coast stations and is fed by data from the First Trenitalia West Coast Limited LICC servers. The LICC is critical to the delivery of real time customer journey inform...