Business Services Client-Side Partner
A procurement process for an integrated ERP system is currently in progress. The ERP system will replace the current Payroll, HR, Finance and Procurement systems currently being used by Scotland’s 21 Health Boards. Public Services Delivery Scotland has procured a Client-Side Partner (CSP) to support the Business Services Programme in implementing the ERP solution, whilst also supporting the consequential changes to personnel and the ways in which they work.
Buyer
The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)
Value
£13,000,000
Published
27 Apr 2026
Closes
27 May 2026
Procurement details
Source
Find a Tender
Region
Scotland
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot 1 Technical and Commercial
£10,000,000
The technical and commercial requirements to support the Business Services Programme and Health Boards in delivering NHS Scotland responsibilities in relation to the ERP implementation, including reviewing, assessing and assuring the activities of the awarded Systems Integrator to achieve the successful design and implementation of the new ERP system
Delivery: Scotland
Lot 2 People and Service Design
£3,000,000
Relates to people and service design elements. This includes the common operating model (design and execution), change management and advising on the ERP system roll-out from a people and culture perspective.
Delivery: Scotland
Documents
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