Mystery Shopping Services
The Governance & Compliance function seeks to obtain the most effective and efficient Mystery Shopper services provider to delivery Mystery Shopping Services (compliance audits) of all British Council IELTS for United Kingdom Visas and Immigration (UKVI) global network of exam centres. The programme is intended to measure the experience and security when applying for, registering, and attending an IELTS written and speaking test.
Buyer
BRITISH COUNCIL(THE)
Value
£440,000
Published
23 Apr 2026
Closes
18 May 2026
Procurement details
Source
Find a Tender
Region
Hackney and Newham
Procurement method
Open
Category
Services
Contract starts
30 Jun 2026
Contract ends
1 Jul 2028
CPV classifications
79310000
Market research services
Lots
Lot 1 Region 1
£220,000
Lot 2 Region 2
£220,000
Mystery Shopping Services for countries under Region 2
Documents
Unlock document linkPlease create an account on our procurement portal - TAP - and you can the locate the opportunity by searching the reference number provided in this notice. All...
Not provided
Please create an account on our procurement portal - TAP - and you can the locate the opportunity by searching the reference number provided in this notice. All tender documents and further information can be found here.
Technical specifications
Tender notice on Find a Tender
23 Apr 2026
Tender notice on Find a Tender
Tender notice · UK4 · Web page
Contract award notice on Find a Tender
3 Jun 2026
Contract award notice on Find a Tender
Award notice · UK6 · Web page
Contract details notice on Find a Tender
15 Jul 2026
Contract details notice on Find a Tender
Contract notice · UK7 · Web page
Contains public sector information licensed under the Open Government Licence v3.0.