All-Age Carers Service
Liverpool City Council will shortly be going to market to recommission our All-Age Carers Service for Liverpool. The All-Carers Service provides a citywide offer of information, advice, assessment and practical support for unpaid carers of all ages in Liverpool, including adult carers, young carers and parent carers. The service aims to identify carers early, assess needs, promote wellbeing, improve access to services and community support, and enable carers to sustain their caring role, including support with brea...
Buyer
Liverpool City Council
Value
£5,355,785
Published
16 Apr 2026
Closes
28 Oct 2026
Procurement details
Source
Find a Tender
Region
Liverpool
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
85000000
Health and social work services
72212190
Educational software development services
72222300
Information technology services
72416000
Application service providers
85312300
Guidance and counselling services
85323000
Community health services
85311300
Welfare services for children and young people
85312400
Welfare services not delivered through residential institutions
Lots
Lot 1 Digital Carer Platform and Information, Advice and Guidance service
£460,000
A streamlined and simplified Information, Advice and Guidance platform for carers, with onward referral routes into carers support services. The provision of a citywide, streamlined and simplified access point for carers of all ages through a digital platform, Information, Advice and Guidance (IAG) service. Its core functions include: o High quality, accurat...
Delivery: UKD72 · United Kingdom
Lot 2 Adult Carers Service (Including Parent Carers)
£2,801,760
Holistic support for carers aged 18+ The provision of a single, integrated adult carers offer, including parent carers. It will provide: o Referral management to support the digital platform and triage system o Undertaking statutory carers assessments in line with the Care Act 2014 and support planning on behalf of the Council which meet statutory duties o A...
Delivery: UKD72 · United Kingdom
Lot 3 Young Carers, Young Adult Carers and Sibling Carers
£1,319,145
Age‑appropriate, tailored support for children and young people The provision of support for Young Carers (up to age 18) and Young Adult Carers (up to Age 25). It includes support for sibling carers, recognising their distinct legal, developmental and safeguarding needs. Core features include: o Referral management to support the digital platform and Informa...
Delivery: UKD72 · United Kingdom
Lot 4 Carer Advocacy
£521,015
Independent advocacy for adult carers The provision of free, independent, professional issue-based advocacy for carers aged 18+: o Referral management to support the digital platform Information, Advice and Guidance service o Supporting carers to understand their rights and options o Ensuring carers are heard in assessments, reviews and decision making o Sup...
Delivery: UKD72 · United Kingdom
Lot 5 Carers Opportunities
£253,865
Flexible breaks and community‑based opportunities The identification, sourcing and offers / allocation of flexible, creative carer opportunities outside of traditional short breaks alone, by: o Engaging local businesses, community organisations and partners to provide free or subsidised breaks, activities and practical support for carers of all ages o Promot...
Delivery: UKD72 · United Kingdom
Documents
Unlock document linkTender notice on Find a Tender
23 Sept 2026
Tender notice on Find a Tender
Tender notice · UK4 · Web page
Pipeline notice on Find a Tender
16 Apr 2026
Pipeline notice on Find a Tender
Planned procurement notice · UK1 · Web page
Preliminary market engagement notice on Find a Tender
17 Apr 2026
Preliminary market engagement notice on Find a Tender
Market engagement notice · UK2 · Web page
Planned procurement notice on Find a Tender
22 May 2026
Planned procurement notice on Find a Tender
Planned procurement notice · UK3 · Web page
Contains public sector information licensed under the Open Government Licence v3.0.