Pensions Administration Operational Support Service Framework

66520000

Pension services

Provision of operational administration services across a range of Pension Administration work areas, including but not limited to: Data interrogation and rectification, to include the following aspects: - Data exploration and analysis of member data sets, providing detailed outcome reports and identification of issues and gaps and required resolution activi...

Delivery: UK · United Kingdom

Provide specialist support to design, develop and deliver effective pensions related multi-channel communications and engagement strategies including but not limited to; - Successful targeted education and engagement programs for members and other stakeholders - Brand redesign, development and advice - Measuring the effectiveness and success of engagement, s...

Delivery: UK · United Kingdom

Support for business change and transformation including, but not limited to: - Support with large scale pension administration transformation processes e.g. shared services - Pensions Administration project delivery including those arising from legal judgements and legislative changes e.g. support with McCloud projects, employer transfer, Pensions Administr...

Delivery: UK · United Kingdom

Independent assurance, risk and internal controls including, but not limited to: - Pensions specific internal audit and assurance services e.g. member or employer engagement review, pensions counter fraud - Third line assurance review, check and challenge - Best practice advice

Delivery: UK · United Kingdom

Technology services including, but not limited to: - Development of bespoke calculation tools - Development of artificial intelligence and automation tooling e.g. robotics to assist with general pensions administration processing - Reporting and Business Intelligence tools and strategies - Advice and development of strategies around use of Artificial intelli...

Delivery: UK · United Kingdom