Support to deliver a focused, operational review-Long-Term Care & Support Service in Medway Council

PCH wish to procure an operational review of the Long-term care and Support Service on behalf of Medway council to enable • A clear understanding of why the large backlog of reviews persists (further described below) • Evidence-based options to restore compliance and performance and variability of experience • A realistic plan to reduce the backlog at pace • Improved workforce deployment and operational grip • Reduced statutory and regulatory risk This work aims to provide an understanding of the issues causing the...