The provision of FCR Transformation technology
The provision of Force Control Transformation technology for Northamptonshire Police. The procurement was intended to deliver a robust, scalable, and future-ready technology ecosystem that improves citizen experience and operational efficiency. Following premarket engagement, the authority considered our requirements and how these can be best met. This tender covered the below capabilities: -Contact centre -Capture and analysis -Workforce Management -CRM -Integration platform (option) Please note that these capabil...
Buyer
The Police, Fire and Crime Commissioner for Northamptonshire
Value
£5,360,389
Published
30 Mar 2026
Closes
10 Jul 2026
Procurement details
Source
Find a Tender
Region
North Northamptonshire
Procurement method
Open
Category
Goods
Contract starts
19 Oct 2026
Contract ends
19 Oct 2031
CPV classifications
48000000
Software package and information systems
48100000
Industry specific software package
72263000
Software implementation services
35000000
Security, fire-fighting, police and defence equipment
79512000
Call centre
Lots
Lot 1 The provision of FCR Transformation technology
£5,360,389
Delivery: UKF24 · United Kingdom, UKF25 · United Kingdom
Documents
Unlock document linkPlanned procurement notice on Find a Tender
30 Mar 2026
Planned procurement notice on Find a Tender
Planned procurement notice · UK3 · Web page
Contract award notice on Find a Tender
29 Sept 2026
Contract award notice on Find a Tender
Award notice · UK6 · Web page
Contains public sector information licensed under the Open Government Licence v3.0.