Awarded Contractocds-h6vhtk-067739

The provision of FCR Transformation technology

The provision of Force Control Transformation technology for Northamptonshire Police. The procurement was intended to deliver a robust, scalable, and future-ready technology ecosystem that improves citizen experience and operational efficiency. Following premarket engagement, the authority considered our requirements and how these can be best met. This tender covered the below capabilities: -Contact centre -Capture and analysis -Workforce Management -CRM -Integration platform (option) Please note that these capabil...

Buyer

The Police, Fire and Crime Commissioner for Northamptonshire

Value

£5,360,389

Published

30 Mar 2026

Closes

10 Jul 2026

Procurement details

Source

Find a Tender

Region

North Northamptonshire

Procurement method

Open

Category

Goods

Contract starts

19 Oct 2026

Contract ends

19 Oct 2031

CPV classifications

48000000

Software package and information systems

48100000

Industry specific software package

72263000

Software implementation services

35000000

Security, fire-fighting, police and defence equipment

79512000

Call centre

Lots

Lot 1 The provision of FCR Transformation technology

£5,360,389

Delivery: UKF24 · United Kingdom, UKF25 · United Kingdom

Planned procurement notice on Find a Tender

30 Mar 2026

Planned procurement notice on Find a Tender

Planned procurement notice · UK3 · Web page

Contract award notice on Find a Tender

29 Sept 2026

Contract award notice on Find a Tender

Award notice · UK6 · Web page

Contains public sector information licensed under the Open Government Licence v3.0.