Awarded Contractocds-h6vhtk-066b69

Call Handling Services

A dedicated, 24/7 emergency call service that receives, classifies, and manages reports of suspected gas leaks, ensuring rapid response and public safety. National Gas Emergency Service Cadent operates the National Gas Emergency Service, which is available 24 hours a day, 365 days a year. The call handling contract ensures that any reports of gas escapes are immediately received and processed. Safety & Compliance Handling gas escape calls is a legal requirement under the Gas Safety (Management) Regulations 1996 (GS...

Buyer

NORTHERN GAS NETWORKS LIMITED

Value

£7,050,096

Published

16 Mar 2026

Closes

16 Mar 2026

Procurement details

Source

Find a Tender

Region

Leeds

Procurement method

Direct

Category

Services

Contract starts

30 Apr 2026

Contract ends

30 Apr 2031

CPV classifications

64214200

Telephone switchboard services

Lots

Lot 1 Call Handling Services

£7,050,096

Transparency notice on Find a Tender

16 Mar 2026

Transparency notice on Find a Tender

Award notice · UK5 · Web page

Contract award notice on Find a Tender

16 Mar 2026

Contract award notice on Find a Tender

Award notice · UK6 · Web page

Contains public sector information licensed under the Open Government Licence v3.0.