Call Handling Services
A dedicated, 24/7 emergency call service that receives, classifies, and manages reports of suspected gas leaks, ensuring rapid response and public safety. National Gas Emergency Service Cadent operates the National Gas Emergency Service, which is available 24 hours a day, 365 days a year. The call handling contract ensures that any reports of gas escapes are immediately received and processed. Safety & Compliance Handling gas escape calls is a legal requirement under the Gas Safety (Management) Regulations 1996 (GS...
Buyer
NORTHERN GAS NETWORKS LIMITED
Value
£7,050,096
Published
16 Mar 2026
Closes
16 Mar 2026
Procurement details
Source
Find a Tender
Region
Leeds
Procurement method
Direct
Category
Services
Contract starts
30 Apr 2026
Contract ends
30 Apr 2031
CPV classifications
64214200
Telephone switchboard services
Lots
Lot 1 Call Handling Services
£7,050,096
Documents
Unlock document linkTransparency notice on Find a Tender
16 Mar 2026
Transparency notice on Find a Tender
Award notice · UK5 · Web page
Contract award notice on Find a Tender
16 Mar 2026
Contract award notice on Find a Tender
Award notice · UK6 · Web page
Contains public sector information licensed under the Open Government Licence v3.0.