Mitel Software and Maintenance
This agreement covers the maintenance and support of the Wales Genomic Health Centre’s Mitel MiVoice MXOne telephony system, including approximately 300 extensions, a virtual MXOne server, an AudioCodes Session Border Controller, and an onsite media gateway. The contract ensures continuity of essential NHS telephony services through a resilient 24/7 support model, guaranteed response and fix times, comprehensive system documentation, cybersecurity assurances, structured escalation processes, and detailed reporting....
Buyer
Cardiff and Vale University Health Board
Value
£24,665
Published
5 Mar 2026
Closes
5 Mar 2026
Procurement details
Source
Find a Tender
Region
Cardiff and Vale of Glamorgan
Procurement method
Limited
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48000000
Software package and information systems
Lots
Lot 1 Mitel Software and Maintenance
£24,665
This agreement covers the maintenance and support of the Wales Genomic Health Centre’s Mitel MiVoice MXOne telephony system, including approximately 300 extensions, a virtual MXOne server, an AudioCodes Session Border Controller, and an onsite media gateway. The contract ensures continuity of essential NHS telephony services through a resilient 24/7 support...
Delivery: Cardiff and Vale of Glamorgan
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.