Out Of Hours Call Handling Service

Vico Homes Limited Request for Information Out of Hours Call Handling Service 1. Purpose This document invites market feedback and supplier information to validate solution options, indicative costs, and delivery approaches for the requirements outlined herein. It is a non-binding request intended to inform a subsequent sourcing strategy and specification development 2. Background & Context Vico Homes Limited (Vico) was established on 1st April 2025 when Wakefield District Housing (WDH) rebranded to deliver our vis...