MBC-1098 Customer Relations Management System
Melton Borough Council procured a single provider through the CCS G Cloud-14 framework, to develop and deliver an IT solution for Customer Services to deliver the following: 1. Enable staff, councillors, partner agencies and customers to access and manage forms and portal. 2. To provide a seamless digital customer journey. 3. Integration with all back-office systems - open API's 4. Location mapping within service requests. 5. Statistics and analytical tool. 6. Low code development for online forms. 7. Increasing au...
Buyer
Melton Borough Council
Value
£257,665
Published
26 Feb 2026
Closes
26 Feb 2026
Procurement details
Source
Find a Tender
Region
Leicestershire CC and Rutland
Procurement method
Limited
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72212445
Customer Relation Management software development services
Lots
Lot 1 MBC-1098 Customer Relations Management System
£257,665
Melton Borough Council procured a single provider through the CCS G Cloud-14 framework, to develop and deliver an IT solution for Customer Services to deliver the following: 1. Enable staff, councillors, partner agencies and customers to access and manage forms and portal. 2. To provide a seamless digital customer journey. 3. Integration with all back-office...
Delivery: Leicestershire CC and Rutland
Documents
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