Out of Hours Call Handling
Contract award for Out of Hours Call Handling
Buyer
Cardiff Community Housing Association (CCHA)
Value
£13,203
Published
4 Jun 2026
Closes
24 Feb 2026
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
4 Jun 2026
Contract ends
31 Mar 2027
CPV classifications
79342300
Customer services
79512000
Call centre
70333000
Housing services
Lots
Lot 1 Out of Hours Call Handling
£16,000
Delivery: UK · United Kingdom
Documents
Unlock document linkCCHA General Terms and Conditions
Not provided
CCHA General Terms and Conditions
Bidding documents
CCHA General Terms and Conditions Schedule 2 for Services
Not provided
CCHA General Terms and Conditions Schedule 2 for Services
Bidding documents
CCHA Community Benefits Statement - Please read the document before answering the Social Value question.
Not provided
CCHA Community Benefits Statement - Please read the document before answering the Social Value question.
Bidding documents
Request to Quote to be completed and submitted as part of your bid.
Not provided
Request to Quote to be completed and submitted as part of your bid.
Bidding documents
Please read our Equal Opportunities, Diversity and Inclusion Policy as we want to award the contract to a bidder that has similar policies and values to CCHA.
Not provided
Please read our Equal Opportunities, Diversity and Inclusion Policy as we want to award the contract to a bidder that has similar policies and values to CCHA.
Bidding documents
Tender notice on Find a Tender
27 Jan 2026
Tender notice on Find a Tender
Tender notice · UK4 · Web page
Contract award notice on Find a Tender
4 Jun 2026
Contract award notice on Find a Tender
Award notice · UK6 · Web page
Contains public sector information licensed under the Open Government Licence v3.0.