Invitation to Tender (ITT)-For: Outsourcing and Management of TMG Call Centre Services in Japan
The primary objective of this ITT is to find a professional call centre company to support British Council ESAT-J in Japan to provide a standardized, efficient, security, integrity and scalability in the delivery process across Tokyo.
Buyer
British Council
Value
£2,181,818
Published
26 Jan 2026
Closes
21 Feb 2026
Procurement details
Source
Find a Tender
Region
Hackney and Newham
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79512000
Call centre
Lots
Lot 1 Invitation to Tender (ITT)-For: Outsourcing and Management of TMG Call Centre Services in Japan
£2,181,818
Delivery: JP · Japan
Documents
Unlock document linkRatio Analysis spreadsheet
Not provided
Ratio Analysis spreadsheet
Bidding documents · File
Tender notice on Find a Tender
26 Jan 2026
Tender notice on Find a Tender
Tender notice · UK4 · Web page
ITT
Not provided
ITT
Bidding documents · File
Annex 1 Terms and Conditions of contract
Not provided
Annex 1 Terms and Conditions of contract
Bidding documents · File
Annex 2_Procurement Specific Questionnaire
Not provided
Annex 2_Procurement Specific Questionnaire
Bidding documents · File
Annex 3_Supplier Response
Not provided
Annex 3_Supplier Response
Bidding documents · File
Annex 4 - Pricing Approach
Not provided
Annex 4 - Pricing Approach
Bidding documents · File
Annex 5 - Detailed Scope Document
Not provided
Annex 5 - Detailed Scope Document
Bidding documents · File
Ratio Analysis spreadsheet
Not provided
Ratio Analysis spreadsheet
Bidding documents · File
Tender notice on Find a Tender
26 Jan 2026
Tender notice on Find a Tender
Tender notice · UK4 · Web page
ITT Open Procedure_Call Centre ESAT-J_26Jan26 - UK4
Not provided
ITT Open Procedure_Call Centre ESAT-J_26Jan26 - UK4
Bidding documents · File
Annex 1 (Terms and Conditions of contract)
Not provided
Annex 1 (Terms and Conditions of contract)
Bidding documents · File
Contains public sector information licensed under the Open Government Licence v3.0.