Technology Services Specialist Framework (TSSF)
The objective of the tender is to select Specialist service providers who are capable of providing services for a maximum of 3 Lots, to enable SWS, at its election, to award work within a pool of pre-qualified service providers without the need to embark on a formal Procurement Act 23 process at individual project level. To facilitate this, the intention is that the successful bidders will be awarded a place on the Technology Services Specialist Framework Agreement. SWS will retain the right to compete work outside...
Buyer
Southern Water Services Limited
Value
£360,000,000
Published
16 Jan 2026
Closes
26 Feb 2026
Procurement details
Source
Find a Tender
Region
West Sussex (South West)
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot 1 Customer & Corporate
£40,000,000
SWS seek specialist partners providing deep expertise in Customer & Corporate platforms such as SAP ECC/CRM/BAS, ServiceNow, web channels, and supporting corporate systems. Focused on targeted enhancements, engineering, analysis, support and automation, enabling high‑quality improvements and domain‑specific capability across customer and corporate processes....
Lot 2 Wholesale
£64,000,000
SWS seek specialist partners providing deep expertise in Wholesale platforms and OT‑adjacent technologies—Maximo, ArcGIS, PI, ThingWorx and bespoke operational apps. Focused on targeted engineering, enhancements, data‑driven improvements, smart asset/smart network enablement, and modernisation of legacy systems to elevate operational performance and field se...
Lot 3 Data & Analytics & AI
£32,000,000
SWS seek specialist partners providing deep expertise in data engineering, analytics, BI development, governance and emerging AI capabilities. Focused on targeted delivery of pipelines, models, visualisation, semantic layer enablement, data quality, cataloguing and domain‑specific insights - accelerating the organisation’s shift to data‑driven operations and...
Lot 4a Integration
£16,000,000
SWS seek specialist partners to deliver targeted, high‑quality integration services across Southern Water’s digital estate, enhancing and modernising integrations built on WebMethods, SAP PI/PO, API Gateway, MFT and FME. This Lot requires deep technical expertise to design and engineer scalable integrations, reduce technical debt, strengthen API and data sec...
Lot 4b Automation
£16,000,000
SWS seek specialist partners to accelerate automation and AI adoption across Southern Water, delivering high‑quality, scalable automations across Power Platform, RPA tools, Alteryx, Purview‑aligned governance and emerging AI agentic capabilities. This Lot focuses on expert design, build and support of automation solutions, reducing manual effort in systems l...
Lot 5 Digital Workspace & Colloboration
£24,000,000
SWS seek specialist partners providing deep expertise in digital workplace technologies, delivering targeted engineering, automation, low‑code solutions, migration support and optimisation across Microsoft 365, SharePoint Online, Windows 11, VDI and collaboration tools. Focus is on shaping user experience, enhancing productivity, modernising legacy estates,...
Lot 6 Networks, Compute & Cloud Hosting
£56,000,000
SWS seek specialist partners providing deep expertise across specific network, cloud, compute or security domains - supporting targeted engineering, optimisation, migration, resilience uplift, and niche operational capabilities. This includes specialist skills in Azure, VMware, Cisco/Meraki/ISE, firewalls, storage/backup platforms, Kubernetes/OpenShift, OT‑s...
Lot 7 InfoSec & Cyber Security Services
£32,000,000
SWS seek specialist partners delivering deep cyber expertise, providing targeted services in SecOps, threat intelligence, penetration testing, risk assessments, security architecture, governance & assurance, and OT‑specific NIS compliance activities. Focused on precision technical support—augmenting in‑house teams, improving security posture, and introducing...
Lot 8 Site Based OT
£32,000,000
SWS seek specialist partners to modernise and deliver site‑based Operational Technology across Southern Water’s treatment works and network sites. This Lot requires deep expertise in PLC, HMI, SCADA, telemetry, RTUs, Process Control Networks, OT networking, segmentation and NIS‑aligned remediation, as well as hands‑on engineering, installation, commissioning...
Lot 9 Managed Services
£48,000,000
SWS seek specialist partners providing targeted, high‑quality capability augmentation across Project & Programme Management, Agile Delivery, Business Analysis, Solution Architecture and Testing/Quality Assurance. This Lot focuses on supplying skilled practitioners and mature delivery practices to complement Southern Water’s in‑house Digital teams - enhancing...
Documents
Unlock document linkTender notice on Find a Tender
16 Jan 2026
Tender notice on Find a Tender
Tender notice · UK4 · Web page
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