Student out of Hours Wellbeing Support

The service is required to provide a point of contact for students who need support when the University’s daytime support service is not available. This will include providing a crisis service. This will be required on weekends and weekdays from 4.30pm until 8.30am the following day. The service must be free for students to access and use. It must provide a quick response within one minute and students must have immediate access to a counsellor and not be directed through a triage system. Counsellors must be able t...