Telephony with integrated Contact Centre capabilities
Replacement Telephony system including contact centre capabilities.
Buyer
Cunninghame Housing Association Ltd
Value
£100,000
Published
19 Dec 2025
Closes
20 Jan 2026
Procurement details
Source
Find a Tender
Region
UKM93
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
64200000
Telecommunications services
Lots
Lot 1 Telephony with integrated Contact Centre capabilities
£100,000
The scope of this tender includes: Replacement of the existing Mitel telephony and contact centre systems. Migration to a fully cloud-based telephony platform. Provision of call recording, call reporting, and basic call centre functionality for all 150 users. Integration with business systems Rubixx Housing Management System & Microsoft). Support for multisi...
Delivery: UKM93
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