Awarded Contractocds-h6vhtk-05f79f
Provision of Contact Centre Accreditation and Membership
DVLA has decided to utilise the CCA Global Standard as a benchmark and currently hold global Version 7 accreditation. DVLA’s intention is to renew this membership & gain Version 8 accreditation for the term of this contract.
Buyer
Driver and Vehicle Licensing Agency
Value
£41,000
Published
18 Dec 2025
Closes
18 Dec 2025
Procurement details
Source
Find a Tender
Region
Swansea
Procurement method
Direct
Category
Services
Contract starts
17 Dec 2025
Contract ends
15 Dec 2027
CPV classifications
64200000
Telecommunications services
Lots
Lot 1 Provision of Contact Centre Accreditation and Membership
£41,000
Documents
Unlock document linkContract award notice on Find a Tender
17 Dec 2025
Contract award notice on Find a Tender
Award notice · UK6 · Web page
Contract details notice on Find a Tender
18 Dec 2025
Contract details notice on Find a Tender
Contract notice · UK7 · Web page
Contains public sector information licensed under the Open Government Licence v3.0.