IT Support Provision

UK Anti-Doping (UKAD) sought to appoint a supplier to provide comprehensive IT support services for its Microsoft-based cloud and desktop environment. The successful supplier will deliver: On-site support: Minimum of two days per month across UKAD's Loughborough and London offices. Remote support: Helpdesk services during UK office hours, issue resolution, ticketing, monthly reporting, and attendance at quarterly review meetings. Core scope includes: - Support for Microsoft Azure infrastructure (IaaS), Office 365 t...