Awarded Contractocds-h6vhtk-05f07b
Retail Incident and Fraud Management Services
Retail Incident and Fraud Management Services comprising: 1st & 2nd Line Retail Incident Management (RIM) E-commerce Fraud Prevention (eFP) Account Management
Buyer
SE TRAINS LIMITED
Value
£2,023,391
Published
18 Feb 2026
Closes
18 Feb 2026
Procurement details
Source
Find a Tender
Region
Lewisham and Southwark
Procurement method
Direct
Category
Services
Contract starts
9 Jan 2026
Contract ends
15 Oct 2028
CPV classifications
72253000
Helpdesk and support services
Lots
Lot 1 Retail Incident and Fraud Management Services
£2,023,391
Documents
Unlock document linkTransparency notice on Find a Tender
8 Dec 2025
Transparency notice on Find a Tender
Award notice · UK5 · Web page
Contract details notice on Find a Tender
18 Feb 2026
Contract details notice on Find a Tender
Contract notice · UK7 · Web page
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