TRIV2025 - IT16 Contact Centre Transformation - Preliminary Market Engagement

Trivallis are a community mutual housing association, which is owned by our tenants, routed in our local communities and working through collaboration and partnership. We provide homes to 25,000 people across South Wales. Our primary role is providing homes which are safe, secure and affordable to people who are in the greatest need. Trivallis are undertaking preliminary market engagement to assist with potentially procuring a software solution for their contact centre. The purpose of the preliminary market engagem...