Wilson's School ICT Managed Service

This procurement includes (but may not be limited to) the items listed below: A core managed service, management of all ICT against an agreed SLA A Service Desk, available 52 weeks a year including out of hours access and emergency support Local staffing which suppliers deem necessary to deliver the service and meet the SLA requirements Strategic advice and direction to the School's leaders regarding ICT policy, procedures and best practice Responsibility for design, specification, installation, and management of a...