DoJ - Providing and Managing a 24 Hour Domestic and Sexual Abuse Helpline
The Department of Justice, Department of Health and Department for Communities are committed to supporting individuals impacted by domestic and sexual abuse across Northern Ireland. As part of this commitment, the departments are initiating a reprocurement process for a 24-hour Domestic and Sexual Abuse (DSA) Helpline, recognising its critical role in providing immediate, confidential, and trauma-informed assistance to those in need. The Buyers are seeking to appoint a Supplier to provide and manage a 24-Hour Domes...
Buyer
Department of Justice
Value
£3,212,000
Published
29 Jan 2026
Closes
3 Dec 2025
Procurement details
Source
Find a Tender
Region
UKN06
Procurement method
Open
Category
Services
Contract starts
31 Mar 2026
Contract ends
31 Mar 2029
CPV classifications
98000000
Other community, social and personal services
85000000
Health and social work services
85312300
Guidance and counselling services
85312310
Guidance services
98110000
Services furnished by business, professional and specialist organisations
98111000
Services furnished by business organisations
98112000
Services furnished by professional organisations
79512000
Call centre
Lots
Lot 1 DoJ - Providing and Managing a 24 Hour Domestic and Sexual Abuse Helpline
£3,212,000
Delivery: UKN · United Kingdom
Documents
Unlock document linkTender notice on Find a Tender
7 Nov 2025
Tender notice on Find a Tender
Tender notice · UK4 · Web page
Contract award notice on Find a Tender
15 Jan 2026
Contract award notice on Find a Tender
Award notice · UK6 · Web page
Contract details notice on Find a Tender
29 Jan 2026
Contract details notice on Find a Tender
Contract notice · UK7 · Web page
Contains public sector information licensed under the Open Government Licence v3.0.