Transactional Services: Processing resource

Transactional Services at Liverpool City Council has responsibility for the administration of the following functions: • Council tax and business rates • Housing benefit and council tax support • Local welfare provision • Benefits maximisation • Accounts receivable • Corporate debt The service has has identified a significant number of Universal Credit (UC) transactions (circa 130,000) requiring processing within the Benefits Team of Transactional Services. These transactions have accumulated due to the volume of U...