Provision of Service Quality Regime (SQR) Inspection Services
XC Trains Limited (XC) operates passenger rail services across the United Kingdom. XC is a unique operation in that it runs from the Southwest in England to the North of Scotland and is the most extensive rail franchise in Britain, calling at more than 100 stations. XC serves 7 of the 10 largest UK cities with 7 routes radiating from a central hub in Birmingham. The Service Quality Regime (SQR) was set up by the Department for Transport (DfT) to incentivise Train Operating Companies (TOCs) to ensure customer experi...
Buyer
XC TRAINS LIMITED
Value
£1,344,073
Published
2 Jun 2026
Closes
2 Jun 2026
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
23 Aug 2026
Contract ends
24 Aug 2029
CPV classifications
71630000
Technical inspection and testing services
79212000
Auditing services
79311200
Survey conduction services
Lots
Lot 1 Provision of Service Quality Regime (SQR) Inspection Services
£1,300,000
Delivery: UKC · United Kingdom, UKD · United Kingdom, UKE · United Kingdom, UKF · United Kingdom, UKG · United Kingdom, UKH · United Kingdom
Documents
Unlock document linkTemplate 4.0 Master Umbrella Direct Agreement 8 JULY 2024
Not provided
Template 4.0 Master Umbrella Direct Agreement 8 JULY 2024
Bidding documents · Word document
External Guidance Note - Umbrella Direct Agreement Template 4.0 8 JULY 2024
Not provided
External Guidance Note - Umbrella Direct Agreement Template 4.0 8 JULY 2024
Bidding documents · PDF
Service Quality Regime Inspections ITP 2025
Not provided
Service Quality Regime Inspections ITP 2025
Bidding documents · Word document
Service Quality Regime Inspections ITP 2025 PDF
Not provided
Service Quality Regime Inspections ITP 2025 PDF
Bidding documents · PDF
Invitation To Tender (Competitive Flexible) SQR INSPECTIONS PDF
Not provided
Invitation To Tender (Competitive Flexible) SQR INSPECTIONS PDF
Bidding documents · PDF
SQR Inspections - Supplier Response Template
Not provided
SQR Inspections - Supplier Response Template
Bidding documents · Excel spreadsheet
Inspections Coverage Template Response
Not provided
Inspections Coverage Template Response
Bidding documents · Excel spreadsheet
Precedent XC Supply Agreement for Goods and Services 2025
Not provided
Precedent XC Supply Agreement for Goods and Services 2025
Bidding documents · Word document
SQR Inspections Bidder Clarification Questions Template
Not provided
SQR Inspections Bidder Clarification Questions Template
Bidding documents · Word document
Pricing Template - Inspections
Not provided
Pricing Template - Inspections
Bidding documents · Excel spreadsheet
Invitation To Tender (Competitive Flexible) SQR INSPECTIONS
Not provided
Invitation To Tender (Competitive Flexible) SQR INSPECTIONS
Bidding documents · Word document
Tender notice on Find a Tender
9 Oct 2025
Tender notice on Find a Tender
Tender notice · UK4 · Web page
Contains public sector information licensed under the Open Government Licence v3.0.