Supply of software plus associated hardware and maintenance services for a digital customer information system (CIS) at WMT's railway stations
WMT's digital customer information system (CIS) contract with Blackbox Company (UK) Ltd (WMT 2462) ran until the 30th of September 2025. Under the existing contract, work was split into Phase 1 software and Phase 2 software- which are codependent to run a compliant CIS system. Both stage 1&2 software have been amalgamated into one software licence to cover all DCIS devices at stations. A 12 month direct award for the extension of services till 30th September 2026 will enable continuous access to the customer inform...
Buyer
WEST MIDLANDS TRAINS LIMITED
Value
Not provided
Published
7 Oct 2025
Closes
7 Oct 2025
Procurement details
Source
Find a Tender
Region
Camden and City of London
Procurement method
Limited
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48500000
Communication and multimedia software package
Lots
Lot 1 Supply of software plus associated hardware and maintenance services for a digital customer information system (CIS) at WMT's railway stations
Value not provided
Extension of the existing services. Blackbox Company (UK) Ltd provide the Digital Customer Information System. This enhances the passenger journey, supports the frontline staff and enables better response from control rooms.
Delivery: West Midlands
Documents
No document metadata is available for this public record.
Contains public sector information licensed under the Open Government Licence v3.0.