Provision of Service Quality Regime (SQR) System
XC Trains Limited (XC) operates passenger rail services over those routes listed within Appendix 2 of the ITP document. XC is a unique operation in that it runs from the Southwest in England to the North of Scotland and is the most extensive rail franchise in Britain, calling at more than 100 stations. XC serves 7 of the 10 largest UK cities with 7 routes radiating from a central hub in Birmingham. The Service Quality Regime (SQR) was set up by the Department for Transport (DfT) to incentivise Train Operating Compa...
Buyer
XC TRAINS LIMITED
Value
£558,000
Published
20 May 2026
Closes
20 May 2026
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Selective
Category
Goods
Contract starts
12 Aug 2026
Contract ends
13 Aug 2029
CPV classifications
48000000
Software package and information systems
Lots
Lot 1 Provision of Service Quality Regime (SQR) System
£360,000
Delivery: UKC · United Kingdom, UKD · United Kingdom, UKE · United Kingdom, UKF · United Kingdom, UKG · United Kingdom, UKH · United Kingdom
Documents
Unlock document linkService Quality Regime System ITP 2025 Final
Not provided
Service Quality Regime System ITP 2025 Final
Bidding documents · PDF
Invitation To Tender ITT (Competitive Flexible) SQR System
Not provided
Invitation To Tender ITT (Competitive Flexible) SQR System
Bidding documents · PDF
Service Quality Regime System ITP 2025 Final Word
Not provided
Service Quality Regime System ITP 2025 Final Word
Bidding documents · Word document
TERM SUPPLY AGREEMENT FOR SERVICES AND OR SOFTWARE
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TERM SUPPLY AGREEMENT FOR SERVICES AND OR SOFTWARE
Bidding documents · Word document
SQR System - Supplier Response Template
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SQR System - Supplier Response Template
Bidding documents · Excel spreadsheet
Pricing Template - System
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Pricing Template - System
Bidding documents · Excel spreadsheet
External Guidance Note - Umbrella Direct Agreement Template 4.0 8 JULY 2024
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External Guidance Note - Umbrella Direct Agreement Template 4.0 8 JULY 2024
Bidding documents · PDF
Template 4.0 Master Umbrella Direct Agreement 8 JULY 2024
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Template 4.0 Master Umbrella Direct Agreement 8 JULY 2024
Bidding documents · Word document
Invitation To Tender ITT (Competitive Flexible) SQR System Word
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Invitation To Tender ITT (Competitive Flexible) SQR System Word
Bidding documents · Word document
2025-26 XC TSR CSR DfT SQR Scoring Spreadsheet v5
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2025-26 XC TSR CSR DfT SQR Scoring Spreadsheet v5
Bidding documents · Excel spreadsheet
2025-26 XC ACSR DfT SQR Scoring Spreadsheet v3
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2025-26 XC ACSR DfT SQR Scoring Spreadsheet v3
Bidding documents · Excel spreadsheet
SQR System Bidder Clarification Questions Template, please use this document for any clarifications in both the ITP and ITT stages.
Not provided
SQR System Bidder Clarification Questions Template, please use this document for any clarifications in both the ITP and ITT stages.
Bidding documents · Word document
Contains public sector information licensed under the Open Government Licence v3.0.