The Provision of Journey Planning, Mobile Ticketing and Mobile Application
The West Midlands Travel App (WMTA) Project aims to replace our current fragmented transport information with a simple, trusted, and dependable digital solution. Acting for its customers, Transport for West Midlands (TfWM) seeks a unified platform that simplifies the end-to-end customer experience for journey planning and mobile ticketing. By providing intelligent journey planning, accurate live updates, and easy mobile ticketing, the solution supports TfWM’s strategic objective to increase the use of public transp...
Buyer
West Midlands Combined Authority
Value
£4,376,212
Published
5 Jun 2026
Closes
6 Jul 2026
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
34980000
Transport tickets
48000000
Software package and information systems
60112000
Public road transport services
72230000
Custom software development services
72250000
System and support services
Lots
Lot 1 Journey Planning
£250,000
A journey planning solution is required to provide customers with comprehensive, real-time, and multi-modal journey planning information. It shall include search filtering options that enable customers to identify journeys that best meet their needs, including accessible journey options.
Delivery: UKG · United Kingdom
Lot 2 Mobile Ticketing Backoffice Solution
£3,776,212
The mobile ticketing solution will provide a backend solution (MTBS) that must securely manage all core ticketing system functions. It will serve as the backend system for ticketing lifecycles, payment processing, customer accounts and configurable commercial logic. The MTBS will handle all the critical account, product, ticketing, payment and support functi...
Delivery: UKG · United Kingdom
Lot 3 Mobile App
£350,000
The app will be TfWM’s primary customer-facing solution, providing a seamless and secure experience for customers to plan their journeys and purchase products on iOS and Android devices. These functions will be supported by additional features such as account management (personal details, payment details, communication preferences), help & support, and acces...
Delivery: UKG · United Kingdom
Documents
Unlock document linkTender notice on Find a Tender
5 Jun 2026
Tender notice on Find a Tender
Tender notice · UK4 · Web page
Pipeline notice on Find a Tender
24 Apr 2026
Pipeline notice on Find a Tender
Planned procurement notice · UK1 · Web page
Untitled document
18 Nov 2025
Market engagement notice · Web page
Untitled document
25 Sept 2025
Market engagement notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.