Awarded Contractocds-h6vhtk-059ce2

Lot 2 Public Perception Surveying

To conduct regular and comprehensive surveys to gauge public perception of the police Authority, including trust, satisfaction, and areas of concern. This will help us align our strategies with community expectations and improve our public relations.

Buyer

Police and Crime Commissioner for West Midlands

Value

£1,021,627

Published

25 Mar 2026

Closes

14 Oct 2025

Procurement details

Source

Find a Tender

Region

Birmingham

Procurement method

Open

Category

Services

Contract starts

31 Mar 2026

Contract ends

30 Mar 2028

CPV classifications

79311000

Survey services

79311100

Survey design services

79342310

Customer survey services

79342311

Customer satisfaction survey

Lots

Lot 1 Lot 1: Victim Insights Platform

£0

To procure a robust and user-friendly platform that captures, analyses, and reports on victim experiences and feedback. This platform will be instrumental in improving our services to victims and ensuring that victims' voices are heard and acted upon.

Lot 2 Lot 2: Public Perception Surveying

£0

To conduct regular and comprehensive surveys to gauge public perception of the police Authority, including trust, satisfaction, and areas of concern. This will help us align our strategies with community expectations and improve our public relations

All Tenders must be submitted through In-tend e-tendering portal (https://sell2.in-tend.co.uk/blpd/home), for the avoidance of doubt, submissions made by any ot...

Not provided

All Tenders must be submitted through In-tend e-tendering portal (https://sell2.in-tend.co.uk/blpd/home), for the avoidance of doubt, submissions made by any other method will not be accepted

Bidding documents

Tender notice on Find a Tender

18 Sept 2025

Tender notice on Find a Tender

Tender notice · UK4 · Web page

Contract award notice on Find a Tender

6 Jan 2026

Contract award notice on Find a Tender

Award notice · UK6 · Web page

Contract details notice on Find a Tender

25 Mar 2026

Contract details notice on Find a Tender

Contract notice · UK7 · Web page

Contains public sector information licensed under the Open Government Licence v3.0.