Awarded Contractocds-h6vhtk-059964

Provision of Out of Hours and Community Alarm Telephone Answering Service

ateb owns and manages just over 3,000 homes in Pembrokeshire and Carmarthenshire. Our homes include a mix of houses and flats for single people and families as well as Supported and Independent Living accommodation. ateb are looking to contract out two key services for dealing with emergencies related to property and to the support of some of our most vulnerable Customers. ateb would like to contract out our emergency ‘out of hours’ telephone service to a contractor with appropriate experience. We expect the contra...

Buyer

ateb Housing Group Ltd

Value

£286,484

Published

7 Nov 2025

Closes

17 Oct 2025

Procurement details

Source

Find a Tender

Region

South West Wales

Procurement method

Open

Category

Services

Contract starts

31 Mar 2026

Contract ends

31 Mar 2031

CPV classifications

71200000

Architectural and related services

71000000

Architectural, construction, engineering and inspection services

48445000

Customer Relation Management software package

79342000

Marketing services

79340000

Advertising and marketing services

64000000

Postal and telecommunications services

79342300

Customer services

64200000

Telecommunications services

Lots

Lot 1 Provision of Out of Hours and Community Alarm Telephone Answering Service

£86,010

Delivery: UKL14 · United Kingdom

Tender notice on Find a Tender

12 Sept 2025

Tender notice on Find a Tender

Tender notice · UK4 · Web page

Contract award notice on Find a Tender

7 Nov 2025

Contract award notice on Find a Tender

Award notice · UK6 · Web page

Contains public sector information licensed under the Open Government Licence v3.0.