SMS Service

Bournemouth University (“BU” or the “University”) has a requirement to replace its existing SMS solution which has reached end of life. SMS messages are used as part of a multi-channel communication approach to engage with students. Approximately 35,000 messages are sent each year. Scenarios where SMS communication is used include the following: • Automated messages to notify of timetable changes and cancellations • Applicant interview details • Appointment notifications and reminders • Wellbeing and engagement con...