Awarded Contractocds-h6vhtk-058236

Customer Research Services Framework

SWS intends to establish a framework panel whom have the expertise to support the company's objectives. The objective of this tender is to select suppliers to provide customer research services across Southern Water’s requirements. In responding to this tender, you are confirming you are able to undertake the full suite of services, as set out in Tender associated schedules and documents. SWS will retain the right to compete work outside the pool of pre-qualified service providers (i.e. Procurement Act ‘23 process)...

Buyer

Southern Water Services Limited

Value

£4,500,000

Published

2 Apr 2026

Closes

5 May 2026

Procurement details

Source

Find a Tender

Region

West Sussex (South West)

Procurement method

Open

Category

Services

Contract starts

23 Aug 2026

Contract ends

23 Aug 2030

CPV classifications

79310000

Market research services

Lots

Lot 1 Customer Research Services Framework

£4,500,000

Tender notice on Find a Tender

2 Apr 2026

Tender notice on Find a Tender

Tender notice · UK4 · Web page

Preliminary market engagement notice on Find a Tender

6 Aug 2025

Preliminary market engagement notice on Find a Tender

Market engagement notice · UK2 · Web page

Contract award notice on Find a Tender

4 Aug 2026

Contract award notice on Find a Tender

Award notice · UK6 · Web page

Contains public sector information licensed under the Open Government Licence v3.0.