Customer Research Services Framework
SWS intends to establish a framework panel whom have the expertise to support the company's objectives. The objective of this tender is to select suppliers to provide customer research services across Southern Water’s requirements. In responding to this tender, you are confirming you are able to undertake the full suite of services, as set out in Tender associated schedules and documents. SWS will retain the right to compete work outside the pool of pre-qualified service providers (i.e. Procurement Act ‘23 process)...
Buyer
Southern Water Services Limited
Value
£4,500,000
Published
2 Apr 2026
Closes
5 May 2026
Procurement details
Source
Find a Tender
Region
West Sussex (South West)
Procurement method
Open
Category
Services
Contract starts
23 Aug 2026
Contract ends
23 Aug 2030
CPV classifications
79310000
Market research services
Lots
Lot 1 Customer Research Services Framework
£4,500,000
Documents
Unlock document linkTender notice on Find a Tender
2 Apr 2026
Tender notice on Find a Tender
Tender notice · UK4 · Web page
Preliminary market engagement notice on Find a Tender
6 Aug 2025
Preliminary market engagement notice on Find a Tender
Market engagement notice · UK2 · Web page
Contract award notice on Find a Tender
4 Aug 2026
Contract award notice on Find a Tender
Award notice · UK6 · Web page
Contains public sector information licensed under the Open Government Licence v3.0.