A Framework Agreement for the Supply and Maintenance of Telecare Equipment
North Hertfordshire District Council requires high quality assistive technology solutions to support people to establish, maintain or regain independence both in and away from their home setting, increasing successful early supported discharges from hospital, supporting people to maintain personal safety, to build confidence and to improve their physical and mental wellbeing. North Hertfordshire District Council's Herts Careline service works in partnership with Hertfordshire County Council to supply, maintain and...
Buyer
North Hertfordshire District Council
Value
£7,120,000
Published
20 Jan 2026
Closes
26 Aug 2025
Procurement details
Source
Find a Tender
Region
Hertfordshire
Procurement method
Open
Category
Goods
Contract starts
18 Nov 2025
Contract ends
17 Nov 2029
CPV classifications
35121700
Alarm systems
79711000
Alarm-monitoring services
85000000
Health and social work services
85100000
Health services
98000000
Other community, social and personal services
33196200
Devices for the disabled
Lots
Lot 1 Solutions for Assistive Technologies Service at Home and Hospital Discharge
£1,040,000
This lot focuses on providing assistive technology solutions for Herts Careline’s ‘community alarm and pendant’ and ‘hospital discharge’ services to enable service users to leave hospital earlier and to live independently at home. This equipment must be easy to use so users are confident with it in the event of an emergency, when they need to raise an alarm...
Lot 2 Solutions for Assistive Technologies Service Away from Home
£160,000
This lot is designed for Herts Careline’s ‘away’ service, which supports mobile users with an emergency alarm while they are away from home such as visiting their local shops, walking in the countryside or travelling on public transport. The equipment must be discrete, light weight and easy to access during an emergency. a. Estimated Service Users per Annum:...
Lot 3 Solutions for Assistive Technologies for Users with Complex Needs
£1,840,000
This lot addresses the complex needs of Herts Careline’s ‘home’ service users. The solutions must be robust and tamper resistant, so equipment is not easily disabled or broken. Sensors must be customisable, facilitating bespoke configurations based on individual assessment so equipment can be fine tuned to support users to live independently. Both environmen...
Documents
Unlock document linkNorth Hertfordshire District Council uses an E-Tendering system (In-Tend). Tenders must be returned through the Supply Hertfordshire Portal at the following web...
Not provided
North Hertfordshire District Council uses an E-Tendering system (In-Tend). Tenders must be returned through the Supply Hertfordshire Portal at the following website: Supply Hertfordshire Electronic Tendering Site - Home You must be register...
Bidding documents
Tender notice on Find a Tender
31 Jul 2025
Tender notice on Find a Tender
Tender notice · UK4 · Web page
Contract award notice on Find a Tender
24 Oct 2025
Contract award notice on Find a Tender
Award notice · UK6 · Web page
Contract award notice on Find a Tender
24 Oct 2025
Contract award notice on Find a Tender
Award notice · UK6 · Web page
Contract award notice on Find a Tender
5 Nov 2025
Contract award notice on Find a Tender
Award notice · UK6 · Web page
Contract details notice on Find a Tender
20 Jan 2026
Contract details notice on Find a Tender
Contract notice · UK7 · Web page
Contains public sector information licensed under the Open Government Licence v3.0.