Awarded Contractocds-h6vhtk-056656

Digital Transformation and Marketing Services for Southwark Leisure (MOVE Southwark)

Southwark Council is seeking innovative suppliers to deliver cutting-edge website development, marketing solutions, and advanced CRM services for MOVE Southwark, currently operating as Southwark Leisure. This is a unique chance to lead a transformative digital initiative, reshaping leisure services in one of London's most dynamic boroughs.

Buyer

London Borough of Southwark

Value

£683,383

Published

13 Nov 2025

Closes

19 Aug 2025

Procurement details

Source

Find a Tender

Region

Lewisham and Southwark

Procurement method

Open

Category

Services

Contract starts

1 Jan 2026

Contract ends

31 Dec 2028

CPV classifications

79340000

Advertising and marketing services

79341000

Advertising services

Lots

Lot 1 Marketing, Brand Strategy & Community Engagement

£175,000

MOVE Southwark aims to position itself as the leading insourced leisure provider in the UK, supporting increased participation, revenue growth, and enhanced community engagement. The marketing strategy must be data-driven, inclusive, and innovative, ensuring that MOVE Southwark's offer is accessible, appealing, and relevant to the borough's diverse communiti...

Delivery: UKI44 · United Kingdom

Lot 2 Website Development, Digital Transformation & Bespoke User Journeys

£194,000

MOVE Southwark's digital presence must be modern, accessible, and fully integrated with CRM and membership management systems (MMS) to create a seamless, user-friendly experience. This transformation will ensure that all customer interactions, from discovery and registration to booking and engagement, are optimised across web and mobile platforms. A key requ...

Delivery: UKI44 · United Kingdom

Lot 3 CRM Integration, Community Outcomes & Account Management

£190,000

Southwark Leisure acknowledges that CRM is not merely a tool for managing customer relationships but a crucial driver of community engagement, social impact, and public value. MOVE Southwark aims to utilise CRM not only to optimise membership management and marketing but also to measure and enhance community outcomes, ensuring that leisure services deliver t...

Delivery: UKI44 · United Kingdom

Tender notice on Find a Tender

25 Jul 2025

Tender notice on Find a Tender

Tender notice · UK4 · Web page

Contract award notice on Find a Tender

13 Nov 2025

Contract award notice on Find a Tender

Award notice · UK6 · Web page

Contains public sector information licensed under the Open Government Licence v3.0.