CQC assessment: working with councils to support staff and manager preparedness sessions and deliver subsequent feedback to the Senior Leadership Team as part of their improvement...

Our model includes working with the identified council to scope and deliver up to 4 sessions in a day with staff, to prepare them to confidently ‘tell their story’, to CQC assessment teams. Following the staff sessions, our model allows for the contractor to meet with the Senior team (Adult Social Care), to give key messages emerging to take forward as actions to address in advance of a CQC visit. In addition a face-to-face manager’s session (approx 2 hours/up to half a day) is offered. This can be part of an exist...