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Market Engagement - ScotRail Ticket Office and Mobile Retail and Validation Solutions

ScotRail are conducting market engagement to understand the capabilities of potential suppliers to provide RSP accredited ticket office and mobile retail and validation solutions. We are seeking to modernise our offering, including the potential to integrate with a centralised back office providing a seamless customer experience across channels. The roll-out will be across the geography of Scotland covering the ScotRail locations including Ticket Offices, Stations and Offices. We invite suppliers to review the info...

Buyer

ScotRail Trains Limited

Value

Not provided

Published

1 Jul 2025

Closes

1 Jul 2025

Procurement details

Source

Find a Tender

Region

Scotland

Procurement method

Not provided

Category

Goods

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

48000000

Software package and information systems

30144200

Ticket-issuing machines

42991230

Ticket printers

50316000

Maintenance and repair of ticket-issuing machinery

Lots

Lot 1 Market Engagement - ScotRail Ticket Office and Mobile Retail and Validation Solutions

Value not provided

ScotRail are conducting market engagement to understand the capabilities of potential suppliers to provide RSP accredited ticket office and mobile retail and validation solutions. We are seeking to modernise our offering, including the potential to integrate with a centralised back office providing a seamless customer experience across channels. The roll-out...

Delivery: Scotland

Documents

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Contains public sector information licensed under the Open Government Licence v3.0.